Insights

Ideas, lessons, and perspective from the Matchbox team

Thoughts on product strategy, experience design, engineering delivery, and building on emerging platforms.

Why Product Thinking Improves Software Outcomes
Mar 17, 20262 min read

Why Product Thinking Improves Software Outcomes

Strong product thinking helps teams make better prioritization decisions, reduce waste, and build software that creates measurable business value.

Andrew Farrell

Andrew Farrell

CEO

MWC 2026: Robots, AI, and the Search for Something Useful
Mar 5, 20264 min read

MWC 2026: Robots, AI, and the Search for Something Useful

Attending Mobile World Congress 2026 in Barcelona this year felt as energetic as ever. With tens of thousands of attendees and roughly 3,000 exhibitors from across the world, it remains the centre of gravity for the mobile and connected technology ecosystem.

Chris Tait

Chris Tait

Managing Director

Mobile-Led Loyalty: What Actually Works (and What Doesn’t)
Feb 9, 20264 min read

Mobile-Led Loyalty: What Actually Works (and What Doesn’t)

Mobile sits at the centre of the relationship between brands and customers — always on, always in hand, and expected to do far more than just store points. Over the past few years, we’ve worked across loyalty and reward platforms in telecoms, fuel retail, and food & beverage. Different sectors, different users — but the same underlying challenge: How do you create something people actually want to engage with?

Chris Tait

Chris Tait

Managing Director

CES 2026: AI, Everything — and What Actually Matters
Jan 9, 20263 min read

CES 2026: AI, Everything — and What Actually Matters

CES is where everything collides — consumer tech, automotive, AI, hardware, and a fair amount of the unexpected. Las Vegas this year was, as ever, big and loud. But beneath the scale and spectacle, there were some very clear themes emerging — and some familiar patterns repeating themselves.

Chris Tait

Chris Tait

Managing Director